Player Wellbeing

KB77 Responsible Gaming – Play Safe, Stay in Control

Gaming at KB77 is meant to be fun — a way to relax, enjoy great games, and win real money. But KB77 also knows that for some players, gaming can become a problem. That is why responsible gaming is built into every part of the KB77 platform, giving every Bangladesh player the tools they need to stay in control.

Deposit Limits
Session Timers
Self-Exclusion
Cool-Off Periods
24/7 Support
Age Verification
Our Responsible Gaming Commitments

Six ways KB77 puts player wellbeing at the centre of everything we do

Deposit & Loss Limits

KB77 lets you set daily, weekly, or monthly deposit and loss limits directly from your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory cooling-off period so you always have time to think before spending more.

Session Time Reminders

It is easy to lose track of time when you are enjoying a game. KB77's session timer sends you a notification after a set period so you always know how long you have been playing. You decide the interval — KB77 keeps you informed.

Cool-Off Periods

If you feel like you need a short break from gaming, KB77's cool-off feature lets you pause your account for 24 hours, 7 days, or 30 days. During a cool-off period your account is suspended and you cannot deposit or place bets until the period ends.

Self-Exclusion

For players who need a longer break, KB77 offers self-exclusion for periods of 6 months, 1 year, 3 years, or permanently. Self-exclusion is immediate and cannot be reversed during the chosen period. Contact KB77 support to activate self-exclusion at any time.

Strict Age Verification

KB77 is strictly for players aged 18 and above. Every account goes through age verification before withdrawals are processed. KB77 will close any account found to belong to a minor and will not process any funds associated with that account.

24/7 Responsible Gaming Support

KB77's support team is available around the clock to help any player who is concerned about their gaming behaviour. Whether you want to set a limit, take a break, or just talk through your concerns, KB77 support is always there for you.

Responsible Gaming Tools at KB77

Practical controls built into your KB77 account

Deposit Limit

Cap how much you can deposit in a day, week, or month. Limits apply instantly and can only be increased after a 7-day waiting period.

Loss Limit

Set a maximum amount you are comfortable losing over a given period. Once reached, KB77 will prevent further bets until the period resets.

Wager Limit

Control the total amount you can wager in a session or over a set period, keeping your gaming within a budget you are comfortable with.

Reality Check

Receive regular pop-up reminders showing how long you have been playing and how much you have wagered, keeping you grounded during a session.

Quick Self-Check: Is Your Gaming Still Fun?

Honest answers to these questions can help you understand your relationship with gaming. If you answer "yes" to two or more, it may be time to use KB77's responsible gaming tools or speak to support.

1

Do you spend more money on gaming than you originally planned, even when you tell yourself you will stop?

2

Do you chase losses — keep playing to try to win back money you have already lost?

3

Has gaming started to affect your relationships, work, or daily responsibilities?

4

Do you feel anxious, irritable, or restless when you are not able to play?

5

Have you borrowed money or sold belongings to fund your gaming activity?

6

Do you hide your gaming activity from family members or close friends?

If any of these questions hit close to home, reach out to KB77 support. Setting a limit or taking a break is a sign of strength, not weakness.

How to Activate Your Limits

Setting responsible gaming limits on your KB77 account takes less than two minutes. Here is exactly how to do it, step by step.

1
Log In to Your KB77 Account

Go to kb77.pro and log in with your registered mobile number and password. If you do not have an account yet, register in under a minute.

2
Open Account Settings

Click on your profile icon in the top right corner of the screen and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Find the "Responsible Gaming" section within your account settings. All available tools — deposit limits, loss limits, session timers, cool-off, and self-exclusion — are listed here.

4
Set Your Preferred Limits

Choose the tool you want to activate, enter your preferred limit or duration, and confirm. Limits take effect immediately. You will receive a confirmation via your registered mobile number.

5
Contact Support If You Need Help

If you cannot find the responsible gaming settings or need help activating self-exclusion, contact KB77 support at any time. The team will assist you immediately, no questions asked.

Understanding Problem Gambling

What Is Problem Gambling?

Problem gambling — sometimes called gambling disorder — is when a person's gaming behaviour starts to cause harm to themselves or the people around them. It is not about how much money someone spends or how often they play. It is about whether gaming is causing real problems in their life.

Problem gambling can affect anyone. It does not matter how experienced a player is, how much they earn, or how disciplined they normally are. The nature of gaming means that anyone can develop unhealthy habits if they are not paying attention to how they play.

Warning Signs to Watch For

KB77 encourages every player to be honest with themselves about their gaming habits. Common warning signs of problem gambling include:

  • Spending more time or money on gaming than you intended.
  • Chasing losses — continuing to play to try to recover money you have lost.
  • Neglecting work, family, or other responsibilities because of gaming.
  • Feeling anxious, irritable, or depressed when you are not playing.
  • Lying to family or friends about how much you play or spend.
  • Borrowing money or selling possessions to fund gaming.
  • Using gaming as a way to escape stress, anxiety, or personal problems.

Gaming Should Always Be Entertainment

KB77 believes that responsible gaming means treating every session as entertainment, not as a way to make money or solve financial problems. Before you play, decide on a budget you are comfortable losing — because losing is always a possibility — and stick to it. Never play with money you cannot afford to lose.

If you are going through a difficult time financially or emotionally, KB77 recommends taking a break from gaming. Use the cool-off feature or contact support to temporarily suspend your account. Your wellbeing always comes first.

Never Chase Your Losses

Chasing losses is one of the most common and most damaging patterns in problem gambling. If you have reached your limit for the day, stop. The games will still be there tomorrow. Your financial health and peace of mind are worth more than any single session.

Play Responsibly at KB77
Self-Exclusion at KB77

A serious tool for players who need a real break from gaming

6 Months

A solid break for players who want to step back and reassess their gaming habits without committing to a longer period.

1 Year

A full year away from gaming. Recommended for players who have noticed a pattern of problem gambling behaviour.

3 Years

An extended exclusion period for players who need significant time away to address gambling-related issues in their life.

Permanent

A permanent self-exclusion closes your KB77 account indefinitely. This decision cannot be reversed. Contact support to activate.

Once self-exclusion is activated, it cannot be reversed during the chosen period — even if you contact support and request it. This is intentional. KB77 takes self-exclusion seriously and will not make exceptions.

Responsible Gaming FAQs

Common questions from KB77 players about responsible gaming tools

Log in to your KB77 account, go to Account Settings, and select the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit. The limit takes effect immediately once confirmed. To increase a limit, a 7-day waiting period applies automatically.

No. Once a cool-off period is activated on your KB77 account, it cannot be cancelled or shortened. This is by design — the purpose of a cool-off is to give you a genuine break from gaming. Your account will automatically reactivate when the cool-off period ends.

Any remaining balance in your KB77 account at the time of self-exclusion will be held securely. You can request a withdrawal of your balance by contacting KB77 support. The withdrawal will be processed to your registered bKash, Nagad, or Rocket wallet after identity verification.

Yes. KB77's support team is available 24 hours a day, 7 days a week, and is familiar with the needs of Bangladesh players. You can contact support via live chat or email at [email protected]. All responsible gaming requests are handled with complete confidentiality.

KB77 can only apply responsible gaming tools to an account at the request of the account holder. However, if you are concerned about a family member's gaming behaviour, you can contact KB77 support to discuss the situation. KB77 will review the account and take appropriate action where there is evidence of problem gambling.

The minimum age to register and play at KB77 is 18 years old. KB77 enforces strict age verification before processing any withdrawals. Any account found to belong to a player under 18 will be closed immediately and all associated funds will be forfeited.

Play Smart. Stay in Control with KB77.

KB77 gives every Bangladesh player the tools to enjoy gaming responsibly. Set your limits, know your boundaries, and play with confidence.

18+  Please gamble responsibly. Gaming involves financial risk. If gaming stops being fun, use KB77's responsible gaming tools or contact support.