Data & Privacy

KB77 Privacy Policy – How We Protect Your Data

KB77 takes your privacy seriously. This policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a KB77 player in Bangladesh.

Last Updated: January 2025
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Your Privacy at KB77

Six commitments KB77 makes to every player on the platform

End-to-End Encryption

Every piece of data you send to KB77 — from your login credentials to your payment details — is protected by 256-bit SSL encryption. Your information travels securely and cannot be intercepted in transit.

We Never Sell Your Data

KB77 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information is used only to operate your account and improve your experience on the platform.

You Control Your Data

KB77 gives you the right to access, correct, and delete your personal data at any time. If you want to know what data KB77 holds about you, or if you want it removed, contact support and we will act on your request promptly.

Minimal Data Collection

KB77 collects only the data that is genuinely necessary to operate your account, process payments, and comply with legal requirements. We do not collect data for the sake of it — if we don't need it, we don't ask for it.

Payment Data Stays Private

Your bKash, Nagad, or Rocket wallet details are used solely to process your deposits and withdrawals. KB77 does not store full payment credentials on our servers and does not share payment information with any party outside of the transaction process.

Clear Data Retention Policy

KB77 retains your personal data only for as long as your account is active or as required by applicable law. When data is no longer needed, it is securely deleted. You will never find KB77 holding onto your data longer than necessary.

01 Introduction

This Privacy Policy describes how KB77 ("KB77", "we", "us", "our") collects, uses, stores, and protects the personal data of players ("you", "your") who register and use the KB77 platform at kb77.pro. It applies to all players accessing KB77, including players in Bangladesh using bKash, Nagad, or Rocket for deposits and withdrawals.

By creating a KB77 account or using any part of the KB77 platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here. If you do not agree with this policy, please do not use the KB77 platform.

This Privacy Policy should be read alongside KB77's Terms and Conditions, which govern your use of the platform as a whole. Together, these documents form the complete agreement between you and KB77 regarding your account and your data.

KB77 is committed to handling your personal data with care, transparency, and respect. We collect only what we need, use it only for legitimate purposes, and never sell it to anyone.

02 Data We Collect

KB77 collects personal data that is necessary to operate your account, process your transactions, verify your identity, and comply with legal obligations. The categories of data we collect are set out in the table below.

Category Examples Purpose
Identity Data Full name, date of birth, national ID number Account registration, age and identity verification
Contact Data Mobile number, email address Account communication, support, security alerts
Payment Data bKash / Nagad / Rocket wallet number, transaction references Processing deposits and withdrawals
Technical Data IP address, device type, browser type, operating system Security monitoring, fraud prevention, platform optimisation
Usage Data Games played, session duration, betting history Responsible gaming monitoring, platform improvement
Communications Data Support chat logs, emails sent to KB77 Resolving disputes, improving support quality

KB77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law and with your explicit consent.

03 How We Collect Your Data

KB77 collects your personal data through the following channels:

  • Direct registration: When you create your KB77 account, you provide your name, mobile number, date of birth, and payment wallet details directly.
  • Platform activity: As you use KB77 — placing bets, making deposits, contacting support — data about your activity is recorded automatically.
  • Device and browser: Technical data such as your IP address, device type, and browser version is collected automatically when you access the KB77 platform.
  • Payment providers: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction reference data is shared with KB77 by the payment provider to confirm the transaction.
  • Cookies and tracking: KB77 uses cookies and similar technologies to collect data about how you interact with the platform. See the Cookies section for full details.
  • Identity verification: If KB77 requests identity verification, you may provide copies of identity documents directly to the KB77 support team.

04 How We Use Your Data

KB77 uses your personal data only for the purposes listed below. We do not use your data for any purpose that is incompatible with the reason it was originally collected.

  • To create and manage your KB77 account.
  • To verify your identity and age before processing withdrawals.
  • To process your deposits and withdrawals via bKash, Nagad, or Rocket.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To monitor your gaming activity for responsible gaming purposes and to apply limits or restrictions where necessary.
  • To communicate with you about your account, including security alerts, transaction confirmations, and support responses.
  • To improve the KB77 platform based on how players use it.
  • To comply with legal and regulatory obligations applicable to KB77.

KB77 does not use your personal data for unsolicited marketing without your consent. If you have opted in to receive promotional communications, you can opt out at any time by contacting support.

05 Who We Share Your Data With

KB77 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification services: If KB77 uses a third-party service to verify your identity, your identity documents may be shared with that service for verification purposes only.
  • Fraud prevention services: KB77 may share technical data such as IP addresses with fraud detection services to protect the platform and its players.
  • Legal authorities: KB77 will disclose personal data to law enforcement or regulatory authorities if required to do so by law or in response to a valid legal request.
  • Business transfers: In the event of a merger, acquisition, or sale of KB77's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer.

KB77 will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party.

06 Payment Data

KB77 processes payments exclusively through bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal, your mobile wallet number and the transaction reference are shared between KB77 and your wallet provider to confirm and complete the transaction.

KB77 does not store your full wallet credentials on our servers. Payment data is handled in accordance with the security standards required by the relevant payment providers. KB77 will never ask you to share your bKash, Nagad, or Rocket PIN with KB77 staff — if anyone claiming to be from KB77 asks for your PIN, do not share it and report the incident to support immediately.

All payment transactions at KB77 are logged for fraud prevention, dispute resolution, and regulatory compliance purposes. These logs are retained for the period required by applicable law and are accessible only to authorised KB77 staff.

07 Cookies

KB77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use the site. Cookies are small text files stored on your device when you visit KB77.

The types of cookies KB77 uses include:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies: Help KB77 understand how players navigate the platform so we can improve the experience. Data collected by analytics cookies is aggregated and anonymised.
  • Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns.
  • Preference cookies: Remember your settings and preferences, such as your preferred language or display options.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the KB77 platform.

08 Data Security

KB77 implements technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • 256-bit SSL encryption for all data transmitted between your device and KB77's servers.
  • Encrypted storage of sensitive personal data on KB77's servers.
  • Access controls that restrict access to personal data to authorised KB77 staff only.
  • 24/7 security monitoring to detect and respond to suspicious activity.
  • Regular security audits and vulnerability assessments of the KB77 platform.
  • Secure deletion procedures for data that is no longer required.

While KB77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your KB77 account and never share your login credentials with anyone.

If you suspect your KB77 account has been accessed without your authorisation, contact support immediately. KB77 will investigate and take appropriate action to secure your account.

09 Data Retention

KB77 retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable law and for legitimate business purposes such as dispute resolution and fraud prevention.

Specific retention periods vary by data type:

  • Account and identity data: Retained for the duration of your account and for up to five years after account closure, as required for anti-money laundering compliance.
  • Transaction records: Retained for up to seven years for financial record-keeping and regulatory compliance purposes.
  • Support communications: Retained for up to three years to assist with dispute resolution and quality improvement.
  • Technical and usage data: Retained for up to two years for security monitoring and platform improvement purposes.

When data reaches the end of its retention period, KB77 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

10 Your Privacy Rights

As a KB77 player, you have the following rights over your personal data. To exercise any of these rights, contact KB77 support at [email protected].

Right to Access

You have the right to request a copy of the personal data KB77 holds about you. KB77 will provide this within a reasonable timeframe upon receipt of a valid request.

Right to Rectification

If any personal data KB77 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the details you want updated.

Right to Erasure

You have the right to request that KB77 delete your personal data. This right is subject to KB77's legal obligations — some data must be retained for regulatory compliance even after account closure.

Right to Restrict Processing

You have the right to request that KB77 restrict the processing of your personal data in certain circumstances, for example while a dispute about the accuracy of your data is being resolved.

Right to Data Portability

You have the right to receive a copy of your personal data in a structured, machine-readable format so that you can transfer it to another service if you choose.

Right to Object

You have the right to object to KB77 processing your personal data for certain purposes, including direct marketing. If you object to marketing communications, KB77 will stop sending them immediately.

11 Minors

KB77 is strictly for adults aged 18 and above. KB77 does not knowingly collect personal data from anyone under the age of 18. If KB77 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered a KB77 account or provided personal data to KB77, please contact support at [email protected] immediately. KB77 will investigate and take appropriate action without delay.

KB77 takes the protection of minors seriously. Age verification is a mandatory step before any withdrawal is processed.

12 Changes to This Privacy Policy

KB77 reserves the right to update this Privacy Policy at any time. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date. KB77 will make reasonable efforts to notify players of significant changes via the platform or by email where contact details are available.

Your continued use of the KB77 platform after an updated Privacy Policy has been published constitutes your acceptance of the revised policy. If you do not agree with any changes, you must stop using the KB77 platform and contact support to close your account and request deletion of your data.

13 Contact KB77 About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your privacy rights, or want to raise a concern about how KB77 handles your personal data, please contact the KB77 support team. We are available 24 hours a day, 7 days a week.

KB77 Privacy Support

Email: [email protected]
Available 24/7 — average response time under 10 minutes.

For information about the rules governing your use of KB77, visit the Terms and Conditions page. For information about responsible gaming tools available to you, visit the Responsible Gaming page.

Your Data Is Safe. Now Play with Confidence.

KB77 protects your privacy so you can focus on what matters — enjoying the games. Join Bangladesh players who trust KB77 every day.

18+  Please gamble responsibly. Gaming involves financial risk.